Questions and Answers / FAQ
Q: I have registered but I
forgot my ID or password.
A: You should have received an e-mail with your userID and your
password. If remember your userID but have forgotten your password
you can ask for your password hint during login. If you have lost both, please
Q: I can
log-in successfully, but I keep being prompted for it on every single page.
A: You probably have cookies turned off on your browser.
Cookies are not the gaping hole that some people would like you to
believe. The CPISALUMNI site only stores a single session cookie
(it gets automatically deleted when your browser terminates) which is a
32-character cryptographically-random key used to provide state-saving
during a session. If you are running Microsoft Internet Explorer you
may enter CPISALUMNI.ORG in the list of trusted sites and then allow
cookies for those sites. Or you may want to use a Cookie Management
program. Please see the item on Cookies in the Security/Privacy
topic. This site will not function with Cookies disabled.
There have been reports that the site will not work on WebTV, likely due
to Cookie handling by the set-top boxes.
Q: A red message shows up on the
CPISALUMNI Home Page which tells me my browser is a dinosaur.
A: It is complaining about the fact that your browser does not
to operate. You will not be able to use the
Q: I get a black bar instead of
a menu below the site banner.
A: The menu should look similar to the picture on the left.
Q: The Directory shows a large
number of alumni, but displays none.
A: If the display looks like the sample below, you probably have